Frequently Asked Questions

What is Spread Spirit?

Spread Spirit is a user-friendly crowdfunding platform that allows you to design and sell your own custom t-shirts. Spread Spirit allows you to create your design, set a selling price, and then sell your custom merchandise, all on one site. After you set up your Spread Spirit "campaign," you'll be able to share it with your buyers however you choose. Campaigns can run anywhere from 3 to 25 days, and at the end of the campaign, you will receive a check of the proceeds raised throughout the campaign.

Spread Spirit has been used to successfully raise money for various charities and causes, as well as to promote personal brands and business endeavors.

I’m a buyer looking for a campaign. How can I find it?

If you know the name of your campaign but do not have a link to it, you can reach out to either the Campaign Organizer or one of our Project Specialists at ProjectSpecialists@rushordertees.com, and we will send you the link.

I want to set up a campaign. How does Spread Spirit's design studio work?

Your Spread Spirit campaign begins in the design studio, where you can either upload a design you’ve already created, or get to work creating a new design for your shirts. Within the design studio, there are thousands of clipart graphics and 70+ fonts to choose from that help you create exactly what you're hoping for. 

The design studio is very easy to use, and allows you to add text, graphics, and play around with colors and sizing to make your design just right. Each campaign can only include one design.

Can I get help with creating my design?

Of course! Aside from our easy-to-use all-inclusive design studio, we also have a design support team ready to review and repair your artwork. If you need artwork assistance, just reach out to us at ProjectSpecialists@rushordertees.com and let us know you need help with designing your shirts. One of our designers will help you make exactly what you envisioned.

Can my campaign include more than one item?

Yes! Once your design is ready to go, you can choose as many options as you’d like for t-shirt color, as well as add different merchandise options for your customers, such as hoodies, long sleeve tees, or tank tops. 

What should I name my campaign? 

When you're done in the design studio, you'll be prompted to name your campaign. Your campaign name will be displayed as the title on your campaign's page. We recommend making your name reflect whatever cause or purpose your merchandise is for. This will help your buyers identify your campaign.

What should my sales goal be?

Your sales goal should be your lowest estimate of the number of shirts you hope to sell. Estimating low helps to ensure the success of your campaign, as the number of shirts you plan to sell will effect the print minimum. 

What is the print minimum?

The print minimum is the cost it takes for us to produce each shirt. This can vary based on the t-shirts themselves, the design, and the number of ink colors we'll have to use to print them. This will be the base price when you set up your campaign. You cannot choose a selling price below the print minimum.

What should my selling price be?

Your selling price is the price your buyers will pay for each shirt. Spread Spirit will automatically recommend a selling price that allows you to profit off of each shirt, but you can either increase or decrease this, as long as you don't go lower than the price minimum. Remember - the print minimum is the cost of printing each shirt, and this will not change. The higher your selling price, the more you will profit off of each shirt.  

How long can I leave my campaign open for?

You can choose to leave your campaign open anywhere between 3 and 25 days. Due to the payment process, once the first purchase is made, your campaign can remain open for up to 25 days. Until the first purchase is made, you will have the option of either extending your campaign or ending it early after it’s set up.

What happens if I allow buyers to pick up from me?

During set up, Spread Spirit also allows you to select an option that allows your buyers to have their shirts shipped to your address, rather than to theirs. This means you will receive their shirts when the campaign ends, so you can choose to allow this if you have a way to distribute them after their delivery.


What happens after my campaign is launched?

After your campaign is launched, it will be posted online and available for purchases until 11:59PM ET on the end date you’ve selected. You can then use social media and emails to promote the campaign as much as you’d like to.

What if I forgot my username or password after my campaign is launched?

You can log in to your campaign using the email address you used to set it up. If you forgot the email address you used to set up the campaign, you can send us a call or email with your order number or campaign name, and we can help you get sorted out. If you just forgot your password, you can use our password retrieval system that will send it to your email address, and will prompt you to set a new password.

How can I tell people what my campaign is for?

After your campaign is launched, you’ll have a space to write your “Campaign Story.” This will be a section of text on your page below the image of your t-shirts where you can explain the design and where the funds from your campaign will go to. You can also add images, attachment links, and even embed videos in this section. 

How will buyers find my campaign?

You can promote your campaign on Facebook, Twitter, or Pinterest right from your Spread Spirit page. You can also share the link to your Spread Spirit campaign with who ever you choose via social media, email, or your own personal webpage. 

What if I need to make changes to my campaign?

Certain changes can be made to your campaign after set-up by simply logging back into your campaign. You’ll be able to extend your campaign or end it early right on the site. 

For other changes, you can contact our Project Specialists team at ProjectSpecialists@rushordertees.com and one of our team members will help get you situated. For your customer’s protection, artwork cannot be changed after the first purchase in your campaign is made. 

What if my buyers need to make changes to their orders?

If one of your buyers needs to change their order, such as size or color, they can contact our Project Specialists and we will help them as best as we can. In some situations, such as if their order has already been printed or shipped, order changes may not be able to be made.

What happens when my campaign ends?

When your campaign ends, your order will go into production as soon as possible. The payments collected throughout the campaign will get completed, and we’ll have your order shipped within 10 to 14 business days.

What if my order falls short of printing cost?

If your order falls short of printing cost, unfortunately, we will not be able to complete it. In this situation, none of your buyers will be charged, and the shirts will not get printed. 

What if I don’t meet my goal?

If you don’t meet your goal, we’ll still print and deliver your order, so long as the printing cost is covered by the number of purchases. 

What if I exceed my goal?

If you exceed your goal, congrats! That means you promoted it well, and you can set your goal higher next time. You will receive all of the extra funds. This is always a great thing. 

How much money can I raise?

The profitability of your campaign is essentially unlimited. You can set your items at any price you see fit, and the end result will depend on how much support your campaign can get. Successful campaigns can usually raise a few hundred dollars to a few thousand dollars.

Can I use the same campaign more than once?

Yes! If you’d like to set up a campaign that you’ve already used before, you can give us a call at 800-620-1233 and one of our Project Specialists will help get it back up for another campaign.

Payment and Shipping

When and how do I get paid?

When your campaign is over, we will mail a check to you, the Campaign Organizer, at the address entered upon setup.

What forms of payment do you accept?

We accept all major credit cards and debit cards.

When and how will my campaign buyers get their shirts?

Your buyers’ orders will be shipped to the addresses they enter with their payment information.  Your shirts will go into production within 24 hours after you campaign ends. They’ll then be individually mailed to each person’s shipping address within 10 to 14 business days.

Do you ship to addresses outside of the United States?

We ship orders to anywhere in the Continental U.S., Alaska, Hawaii, and any APO.

Will my buyers receive a purchase confirmation?

Yes, when your buyers place their order, we’ll send them a confirmation email letting them know that they will not be charged until the campaign period is over.

How can my buyers track their order?

When the shipping labels are printed, we will send each customer an email letting them know that their order has been scheduled for shipment. This will include a UPS tracking number so that they can follow their purchase up to the day it’s delivered. 

Can I accept money donations as a part of my Spread Spirit campaign?

Unfortunately, there is not currently an option for your buyers to add a money donation to their order. 

Who do I contact if there’s a problem with a buyers’ purchase or donation?

If there is a problem with your purchase or donation, you can contact our Project Specialists at 800-620-1233 and one of our customer service reps will help you get everything sorted out.